Cybex Enterprise Retail Systems

Cybex Systems
cybexsystems.com
(204)953-0010

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CRM:

As every customer encounter is a selling opportunity, today's retailer must orient all their business systems to enhancing the customer experience.

CRM is integrated to Accounts Receivable, POS, and the Order Management modules.

CRM module is designed to provide relevant information for loyalty and marketing programs.

Consumers are savior than ever. They have easy access to information, higher expectations and many more choices of where to spend their money, with alternate stores only a click away and discounters down the block. Since retail growth is limited, retailers must leverage their established brand and customers to build seamless multi-channel organizations, strengthen customer loyalty and protect market share.

Retail and e-commerce organizations face the challenge of knowing exactly what customers want, so they can provide the merchandise and shopping experience customers demand. Cybex analytical solutions for retail allow you to interact with your customers more profitably by better understanding your customers and opportunities.

Search for existing customers, and edit or add new orders right from the customer screen or, add a customer as you take their order.

Store Operations & Service - keep sales team on selling floor with customers

Handle a variety of transactions such as open orders, quotes, POS sales, etc…

High level of integration with AR, Inventory and GL